Shipping policy

Shipping Policy

Shipping costs

Standard shipping is free on all orders, with no minimum order value. Every order is shipped with tracking.

Where we ship

We ship internationally to the countries available at checkout.

Delivery times

Orders ship within 24 hours and usually arrive in 3-5 days. International orders may be subject to customs clearance, which can occasionally cause delays. We are not responsible for delays caused by couriers, customs, or circumstances beyond our control.

Duties and taxes

For most orders shipped internationally, you will not be required to pay additional import duties. However, if your order exceeds the tax-free threshold in your country, you may be responsible for import duties, VAT, or other local taxes. If you refuse to pay duties and the order is returned to us, shipping and handling fees will be deducted from your refund.

Delayed or missing parcels

If your order does not arrive within the expected timeframe, email us at [email protected]. We will investigate with the courier and arrange a replacement or refund if needed.

Damaged or faulty on arrival

Email [email protected] within 14 days of delivery with photos and your order number, and we will offer a replacement or refund depending on the situation.